How long does my order take to ship after its been placed?
Thank you soo much for your love and support for this small shop! I'm so excited for you to get your order! Orders take 2-5 business days to process and ship. Business days mean Monday-Friday (not including holidays)
Processing means setting up boxes, picking and packing your order and others orders, printing labels, heading into the post office, purchasing tracking and everything in between. We are a one woman owned small shop and I pack all orders with love and curation. So your patience means alot. Shipping days may increase 3-10 business days during high volume sale days and new drops.
What is your return policy?
Due to sanitary/hygienic purposes, we do not accept returns on our hair accessories.
My package is lost, what do I do?
Oh no! I'm so sorry and apoligize for any inconvenience. Unfortunately, we cannot be held responsible for any lost packages. However, most of the time packages can be delivered to the wrong address or sometimes gets lost in transit. First check with your neighbors, if no luck- contact your local post office, email us and we can assist you as best as we can with any info you may need.
Do you ship Internally?
At the moment we do not but are currently working on it.
Any questions feel free to contact us here or by email thank you!